Feedback, Comments and Complaints

If you would like to provide feedback following your visit to the clinic, please email


If you wish to make a complaint, please email We will acknowledge your complaint by return email or telephone within three days. We will look into your complaint and provide you with written feedback within 10 days. We will keep you informed if there is any delay.

If you would prefer to provide feedback by telephone, please call 020 4552 3100. Letters can be sent to The Derm Rooms, Second Floor, 14 Harley Street, London W1G 9PQ.